The entire experience was great!
I visited several businesses before deciding to have my blinds made by Mastercraft, and I made the right choice. Ivan, the owner, took me on a tour of his workshop, explaining the many options available. I brought a sample of my wood floor and asked if he could match it. “No problem.” We set up a date for Ivan to measure my windows, and he arrived on time with a couple of samples, to give me an idea how each would look in my house. We settled on my designs and cost, and the time it would take him to make all the pieces.
I called Ivan a few days before the designated installation day, just to check if there were any problems, and he confirmed that he was on track to be ready for installation on the day we had planned. On that day, he arrived with a helper, and quickly installed all eight shutters. He explained how to clean them, and what to do if any of them ever needed adjusting, but in the 11 months since installation, all I have needed to do is dust them.
The shutters are beautiful, perfectly fit to my windows, and perfectly matched to my floors, as I requested. I have already recommended Ivan to friends, and will certainly return to his workshop if I ever need blinds for another house in this area.