Testimonials

Timothy H.

In one word: Incredible! In more than one word: Mastercraft Shutters and Blinds were one of 6 companies I contacted for a quote to install plantation shutters on 19 windows and 2 doors within my home. Ivan and his helper were so flexible in scheduling the initial in home consultation. When they arrived, they were respectful, courteous and professional to both me and in and around my home.

They answered all of the questions I had, thoroughly. I am an engineer so I am extremely inquisitive of the manufacturing process and quality standards. After talking about it with me for a few minutes, Ivan, enthusiastically, said, "If you have some time, follow me to my manufacturing shop and I will show you!" I eagerly jumped in my truck and followed him.

Upon arrival, he took me through each step, showed me how different options would effect the overall look in MY home, what his suggestions were, and then asked how I felt about it. That whole experience alone completely won me over... But wait, there's more! That evening, I received the quote from them. Of the 6 quotes I sought out from both local companies and the big guys, Mastercraft Shutters and Blinds was the 2nd least costly. The decision was simple. When factoring in that they were family owned, locally manufactured, professional, intelligent, thoughtful AND so price competitive, I went with Ivan and Mastercraft.

Manufacturing was fast. Installation was done at my convenience and carefully as to not miss any detail. The end result was amazing and brought my home to the next tier. But wait, there's more!

A few months after installation, one of my dogs found that a good use for custom plantation shutters was a ladder to be able to see out the window. After a few weeks of doing this, my dog got cocky and pounced on it breaking two of the louvers. I called Ivan to see if he could fix them for me and had explained what happen. Normally, in these scenarios, the lower priced option will rake you over the coals with charges. Ivan refused to charge me a single penny. He was so nice about it.

Embarrassing as it may be, I had a foster dog about a two years after Ivan installed my shutters and this dog decided when the mailman comes, it is appropriate to bite down on the louvers. It only happened once, but once was enough. Head hung down, I called Ivan, again. I got the same exact result as last time. Ivan completely stood behind his product even when, clearly, it had nothing to do with him and repaired my shutter for free, with a smile on his face, and withing 24 hours. VERY, VERY rarely do you come across a business and business owner with the extreme level of professionalism, class, honesty, understanding, workmanship, and quality, all at the same time, as you do with Ivan from Mastercraft Shutters and Blinds. I would recommend them to anyone and everybody. You will not find a better product, price and organization anywhere.

Christine A.

Ivan measured and installed our shutters before we moved into our new home.  A very good experience! We really enjoyed meeting him.  Ivan explained the difference between his shutters, which he manufactures in his own factory, and the imported type. Ivan also directed me toward the wider 4 inch design. I'm happy that I took his advice.  I recently decided to have Mastercraft shutters installed in our Mater bedroom.  I asked Ivan if he could have it done by December 5th.  Well,  Ivan is coming this morning (Dec 3rd)  to install the last of my shutters.  I knew he could do it!  We plan to have Ivan help us with our sliding glass doors.....we have not yet decided what we want.

Thomas & Barbara W.

We decided to purchase Plantation Shutters for our new home and began researching providers several months prior to the completion date of the home.  Using Angie's List we searched for quality providers that were local.  This would enable us to observe the quality of their products prior to ordering. In the beginning of our process we were unsure of whether to select either poly or wood shutters. (We have poly in our current home and like them but also preferred the look of wood).

After contacting Mastercraft Shutters and Blinds and talking to the owner and builder (Ivan) we decided to accept his offer and visit his production facility. He discussed the construction of both poly and wood shutters with us and showed us completed samples of both products (if you don't wish to visit his facility he will happily bring his samples to your home). While we were still deciding we requested that he come to our new home (during construction) and measure the windows. He did this about 3-4 weeks prior to our closing date. He also brought samples that he placed in our windows so we could make the best choice. We then decided to select the wood plantation shutters.

The day following the closing on our home Mastercraft arrived exactly at the scheduled time and installed the shutters. The install was perfect and the shutters are absolutely beautiful. Ivan oversaw the installation (as he does each one) and insured that each shutter was perfectly placed and adjusted.In summary, Mastercraft Shutters provides a very high quality product that is meticulously crafted and installed. They are very easy to work with and highly accommodative. They always arrive on time and do exactly what they say they will. We are very happy that we found this company.

Robin S.

Ivan, the owner of the company and designer of the shutters, is a mechanical engineer who knows everything about his business. He is very friendly and completely trustworthy. I just took Ivan's advice and my house looks gorgeous. Almost everything comes pre-assembled at their factory in Jacksonville, so that the entire installation took about 2 hours. This included the removal of my old drapes and blinds, as well as filling in the holes in the wall left by the old window treatments.

A team of 3 people came for the installation, including Ivan, Daniela, and another helper. Ivan himself oversaw the exact placement of each shutter. He made sure they were properly aligned and made any minor adjustments required, although the vast majority of the shutters fit perfectly without needing any adjustments.

The quality of the workmanship was simply superb. These shutters are so well made that it doesn't surprise me that they come with a lifetime guarantee. I chose the "clear view" design so that no vertical bar shows on the inside surface of the shutters. This is slightly more expensive than the design with the interior vertical bar, but I think it is well worth the extra money. These shutters will last a life time, so get them done just the way you want them. I highly recommend Ivan and his company to anyone who wants beautiful window coverings. I was lucky to find them. They serve the entire state of Florida and are very busy, and it's obvious why. Even their price was about $1000 less than another quote I had for shutters of lesser quality. Why go with anyone else?

Brian D.

The entire experience was great! I visited several businesses before deciding to have my blinds made by Mastercraft, and I made the right choice. Ivan, the owner, took me on a tour of his workshop, explaining the many options available. I brought a sample of my wood floor and asked if he could match it. "No problem." We set up a date for Ivan to measure my windows, and he arrived on time with a couple of samples, to give me an idea how each would look in my house.

We settled on my designs and cost, and the time it would take him to make all the pieces. I called Ivan a few days before the designated installation day, just to check if there were any problems, and he confirmed that he was on track to be ready for installation on the day we had planned. On that day, he arrived with a helper, and quickly installed all eight shutters. He explained how to clean them, and what to do if any of them ever needed adjusting, but in the 11 months since installation, all I have needed to do is dust them.

The shutters are beautiful, perfectly fit to my windows, and perfectly matched to my floors, as I requested. I have already recommended Ivan to friends, and will certainly return to his workshop if I ever need blinds for another house in this area.

Cindy HesterCindy Hester
15:01 17 Sep 22
We can't say enough great things about this company! Beautiful quality craftsmanship. Dependable, knowledgeable, courteous and honest. We had seen their work and called them. Immediately knew from our first meeting they were the people we wanted to do business with.Couldn't be more pleased with our decision!
Jessica DarlingJessica Darling
22:23 23 Jun 22
Sam and his team truly are masters of their craft. I am beyond impressed with our custom plantation shutters throughout our home. At first I did not believe how heat efficient they would be, but now that I have these, I will never go with any other window coverings again. Sam made sure every detail was right and the installation turned out great! It helps that they make each shutter to order (hand crafted) vice buying from a factory. They really are well made and beautiful. I have no doubt they will last for years. This really was a great investment and will happily recommend Master Craft every time anyone asks. Customer experience is top quality, so you will never have to worry if anything goes wrong (I had a small issue with one window and Sam came out the next day and fixed the issue). I am so very happy. Thanks, Sam!
Melinda JerrellMelinda Jerrell
11:30 08 Jun 22
The most wonderful and professional company. They work with you and their prices, and on install day, they respect your home. I can only get a few shutters at a time and they understand.
Alicia BreslerAlicia Bresler
23:39 15 Apr 22
This company came recommended to me from a neighbor. They had their whole home done and loved working with him. My mom decided to give him a try, she too had Plantation shutters put on all her windows. He was super easy to work with and the product looked amazing. I have used this company for 2 separate jobs (1 in our master bedroom and 2nd in our den). We went with the plain white shutters in our bedroom. I was thrilled. In our den, we had our windows framed in a large rustic stained wood casing. I loved the casings but hated the white builder blinds. He assured me that he could make shutters that matched. I didn't believe it possible but I was wrong. He did a beautiful job matching the stains. They look like they were made together. It really showed what stunning craftsmanship went into making the shutters. I feel very fortunate I found someone who is so skilled. I would absolutely recommend him to any of my friends and family. I will ge using him for all my future jobs!!!
Fiona RolandFiona Roland
16:27 23 Feb 22
Loved working with Mastercraft shutters. They were very professional and went the extra mile. The product is excellent. I would highly recommend them to anyone
Elizabeth DaughtreyElizabeth Daughtrey
21:18 14 Jan 22
My husband Bill and I want to share how pleased we are with our shutters. They are truly beautiful and make our home. Sam and his group are truly professional’s and helped make our planning and choosing the right shutters for our home! We highly recommend this company! Another big plus the shutters were delivered on time 😊
Calvin BryantCalvin Bryant
00:42 13 Dec 21
Professional and prompt. A wonderful place to get your blinds. I love my blinds!
Gina ZaffinoGina Zaffino
13:14 03 Nov 21
My experience with Mastercraft Shutters & Blinds was fantastic, especially during a time when moving is extra stressful due to labor and material shortages. I worked with Sam, who educated me on shutters (different styles, trims, etc), gave me options to choose from, and was very timely with everything from providing an estimate to installation…. Best of all - my shutters were ready early! The pricing was competitive compared to other companies, the quality was fabulous, and the efficiency was GREATLY appreciated!I would highly recommend Mastercraft to anyone who is considering shutters in their home!
Matthew FeldtMatthew Feldt
19:08 13 Oct 21
Zero complaints! I needed three small shutters for some front windows. They color matched perfectly with my Navy Blue doors, and did it at an unbeatable price.
CARLO BRIOCARLO BRIO
19:45 15 Sep 21
We recently moved from South Florida to the Jacksonville area and needed a reliable company to install Wood Shutters. My neighbor recommended Mastercraft Shutters. I called the company and spoke with Sam who was awesome. He came out the same day I called, measured the windows, brought examples of shutters and gave me a quote. We immediately gave him a deposit and had to wait due to supply line issues.The material came in early and Sam was able to complete the order and install the shutters. This is a family run local business that is dependable trust worthy and delivers a quality product.I would highly recommend this business. I plan on getting more windows done in the future. Thank you Sam for doing a great job!!Chuck
Stan RStan R
15:26 06 Aug 18
This is THE company to choose for getting custom plantation shutters in Jacksonville Florida. We had shutters installed in our entire home and they are stunning! Some of our windows have some challenging shapes and the team at Mastercraft far exceeded my expectations of what we could do with them. Overall the cost was lower than the other Blinds & Shutters guys and they are wood compared to plastic. I will recommend this company to anyone looking for plantation shutters.
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